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NHS Patient Transport Service

The Patient Transport Service (PTS) takes patients who have a medical or mobility need to and from their pre-arranged hospital appointments or for their Admission and discharge to hospital.

Patients are normally picked up from their home and taken to and from their hospital appointment.

We are encouraging people who use PTS or who are offered PTS to examine their options when it comes to deciding if they really need to use the PTS service to enable us to keep this service for those patients for whom it is a vital lifeline.

Do I qualify?

Having a healthcare appointment does not mean that you will automatically be provided with ambulance transport. This service is available for patients whose medical or mobility needs prevent them from travelling independently and who require the assistance of ambulance staff during the journey.

For more information please click here Patient Transport Service Public Leaflet to download the PTS patient leaflet.

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