Brookfield Surgery - News
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23
Apr 2020
The support, which includes telephone, video and face-to-face assessments, will be provided to help these patients with a range of health issues and concerns.
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11
Mar 2020
Due to ongoing concerns around COVID-19 (Coronavirus) we are temporarily suspending the facility for patients to book online appointments at the surgery.
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25
Feb 2020
Important Information regarding Coronavirus
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7
Feb 2020
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5
Feb 2020
URGENT APPOINTMENTS ON THE DAY
The Doctors at Brookfield Surgery would like all patients to use the new eConsult online service for appointments on the day that you feel cannot wait for a book ahead appointment
"eConsult is a quick and efficient way to resolve health issues without the stress of repeated phone calls to try and get through to a busy reception while staying at your own NHS GP.
If you access our website www.brookfieldsurgery.co.uk
Click on the eConsult box
The GP will receive your eConsult and contact you back with your request. Please note if your request is urgent you will be booked an appointment for a GP. At such short notice there is much less flexibility over the time of the appointment and choice of clinician. If the GP feels you can be triaged over the telephone or directed to the pharmacy they will assess your needs.
If you walk into the practice asking for an on the day appointment you will be directed to complete the eConsult in the waiting room or asked to complete at home and the GP will contact you back.
If you do not have internet access the GP will ring you and triage your request.
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5
Feb 2020
Brookfield Surgery has recognised it needs to change the way it meets patient demand to ensure we are safe and effective.
We understand that different patients want different things from our appointment system. Some people like to fit appointments in with their work or other commitments whilst some need to be seen as urgent on the day. Many people have more routine matters to discuss whilst other people have potentially life threatening health issues needing prompt attention.
We try our best to meet these varying needs within the limitations of the number of GPs and appointments available. Like most GP surgeries, the demand for GP appointments here at Brookfield Surgery is very high. Every month our GPs provide well over 2500 consultations for patients and demand continues to rise. Therefore our receptionists will normally ask you a few questions to help you find the most appropriate point of care.
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9
Dec 2019
Our latest newsletter is now available to download
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1
Nov 2019
Our latest newsletter is now available to download
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17
Oct 2019
Recent evidence has shown that measuring blood pressure at home is safe, effective and gives more consistent readings than in a clinical environment
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3
Sep 2019
In the month of August 2019, we had 40 patients who did not attend their booked appointments
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